Stelo Sensor-Transmitter Kit, 2-pack

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Important Information

STELO IMPORTANT INFORMATION: Consult your healthcare provider before making any medication adjustments based on your sensor readings and do not take any other medical action based on your sensor readings without consulting your healthcare provider. Do not use if you have problematic hypoglycemia. Failure to use Stelo and its components according to the instructions for use provided and to properly consider all indications, contraindications, warnings, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence. If your sensor readings are not consistent with your symptoms, a blood glucose meter may be an option as needed and consult your healthcare provider. Seek medical advice and attention when appropriate, including before making any medication adjustments and/or for any medical emergency.

INDICATIONS FOR USE: The Stelo Glucose Biosensor System is
an over-the-counter (OTC) integrated Continuous Glucose Monitor (iCGM) intended to continuously measure, record, analyze, and display glucose values in people 18 years and older not on insulin. The Stelo Glucose Biosensor System helps to detect normal (euglycemic) and low or high (dysglycemic) glucose levels. The
Stelo Glucose Biosensor System may also help the user better understand how
lifestyle and behavior modification, including diet and exercise, impact
glucose excursion. The user is not intended to take medical action based on the device output without consultation with a qualified healthcare professional.

CONTRAINDICATIONS: No MRI/CT/diathermy – MR unsafe.

WARNINGS: Choking hazard. Don’t use if you have problematic
hypoglycemia. Don’t use if you are on dialysis. Don’t ignore low/high symptoms:
When your sensor readings are not consistent with your symptoms, consult your health care provider. Consult your health care provider before making any
medication adjustments based on your sensor readings.

For more information visit https://www.stelo.com/en-us/safety-information

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Return & Warranty

RETURN AND WARRANTY POLICY: All sales are final. There are no returns or exchanges. To the extent allowed by law, the Stelo Glucose Biosensor is provided to you without any warranty by Dexcom. Dexcom hereby disclaims all warranties (express, implied, and statutory) with respect to the sensor, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. There are no warranties which can extend beyond the description herein.

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More Info

WHERE TO STORE: You can store your sensors at room temperature or in your refrigerator, between 36 F and 86 F, but not in the freezer.

Frequently Asked Questions

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How long does each CGM sensor last?

Each sensor is designed to last up to 14 days, but wear time can vary based on your skin, activity level, and how the sensor is applied. Some users find theirs lasts the full 14 days, while others may get closer to 10. That’s why the CGMs are sold as a 2-pack—to give you an extended window of glucose tracking and increase the chance of getting 3–4 weeks of valuable data to bring to your nutritionist.

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How do I interpret my CGM results?

The app provides helpful graphs and trends, but understanding what those numbers really mean can be tricky. For example, you might notice a spike in glucose after breakfast and wonder if it’s the food, the timing, or something else entirely. That’s why we always recommend bringing your results to your nutritionist. They can help you connect the dots between your glucose patterns, your food choices, and how you feel—so you can make personalized changes that actually make a difference.

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Is a CGM only for people with diabetes?

Not at all. While CGMs were originally developed for diabetes management, they’re now used by anyone who wants to understand how food, stress, sleep, and movement impact their blood sugar. Even without a diabetes diagnosis, blood sugar imbalances can affect cravings, energy, mood, sleep, and weight. A CGM gives you real-time feedback to help you make food and lifestyle choices that support better health—whether you’re managing a condition or just trying to feel your best.

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Who do I contact for technical support?

For any technical issues— if the sensor stops working, won’t sync with your phone, or you’re having trouble with the app—please visit https://www.stelo.com/en-us/support for troubleshooting guides and direct customer support to help you get things working smoothly. The STELO customer service phone number is 888-267-9887, option #1 (available 8-5 pacific time, M-F).