Refund policy

You may return any unopened, nonperishable item within 60 days of purchase. You will receive a full refund for the product, but shipping is nonrefundable.

To return the unopened product for a full refund, it must be mailed to the following address:


Customer Service 

NutriKey, Inc.
45 Snelling Avenue N 
St. Paul, MN 55104

No refunds or exchanges will be given on opened products. Merchandise must be returned for a refund. Containers that are marked or altered will not be accepted. Returns are processed within 5-7 business days upon receipt.

Damaged Items

Please inspect your order when it arrives. Some wear and tear is normal for shipping cartons and packages. However, if we shipped the wrong item or if an item was damaged, please contact us immediately at 651-699-3438 or 1- 888-805-8954 for a replacement.

For any return request outside of this policy, please call 651-699-3438 or 1-888-805-8954 for authorization.